Processing times

Here you can learn about the standard processing times that the Agency is aiming to achieve.

 Type of case

Aim

 Requests

50 pct. are closed within one month.

 

80 pct. are closed within two months.

 Complaints

50 pct. are closed within two months. 

80 pct. are closed within six months.

Own initiative cases

80 pct. are closed within six months from the date all statements and information from the involved parties are ready for the concluding processing.

Reports of data breaches

If no further examination is needed: less than 14 days

If further examination is needed:

50 pct. are closed within four months.

80 pct. are closed within six months.

Authorizations after the GDPR §7 (4)

50 pct. are closed within two months.

80 pct. are closed within four months.

Authorizations after the GDPR § 10 (3)

50 pct. are closed within one months.

80 pct. are closed within two months.

Reports from Greenland

50 pct. are closed within one months.

80 pct. are closed within three months.

These aims are valid for the period January 1st – December 31st 2021.

The actual processing times will be published in the Agency’s annual report.